Privacy Policy

Crenovent Technologies Private Limited ("Crenovent," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website (www.crenovent.com) ("Website") and our services (collectively, "Services").

Your privacy is important to us, and we are committed to protecting your privacy. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights, we will explain these to you. You have the right to cease using the website at any time; however, we may still be legally required to retain some of your personal information.

If we change any of the terms of this Privacy Notice in the future, we will post the amended Privacy Notice on the website and, where appropriate, we will notify you by email.

By accessing or using our Website and Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

Throughout this Privacy Policy, "Crenovent Technologies", "we", "our" and "us" refer to Crenovent Technologies Private Limited, a company incorporated under the laws of India whose registered office is at 16th Floor, Workbox, Supertech E-Square, Sector-96, Noida, - 201303, India. Your personal data will be held and processed in India by Crenovent Technologies Private Limited, which in this regard is the Data Controller i.e., the company responsible for your privacy. All information will be held in accordance with the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

If you have any questions about how we protect your privacy, get in touch here: info@crenovent.com

We assure you that we will only use and disclose any personal data collected from you in accordance with the manner set out in this policy.

1. Information We Collect

We may collect and process different types of personal data depending on your interaction with us, including:

2. How and Why We Use Your Information

We use your information for the following purposes:

3. Sharing and Disclosure of Information

We do not sell your personal data. Your personal data will not be disclosed to third parties for commercial purposes other than in order to provide services or products that you have requested or signed up for and consented to under the following circumstances:

Thus, we may share your information in the following cases:

4. Disclosing Personal Information to Third Parties

The Company policy is that your personal information will not be disclosed to anyone other than employees of the Company that require access to your data in order to provide you with a service, with the exception where the Company may be required by law or legal process to disclose your personal information to relevant authorities.

5. Protection of Your Personal Information

The Company employs physical, electronic, and managerial procedures to safeguard the security of the data you provide to us. The Company advises you to take any and all precautions you can to protect your personal data while using the Internet. We cannot absolutely guarantee that unauthorized personnel or hackers may somehow access your personal information. By using our website/services, your information will be transmitted over the Internet that uses third-party infrastructure that is not under our control. You should never give out identifying or personal information to other users. This Privacy Policy does not apply to any information sent to other users.

6. Data Security

We implement industry-standard robust security measures to protect your personal data from unauthorized access, loss, disclosure, or misuse, including:

However, no method of transmission over the internet is 100% secure. If you suspect a security breach, please contact us immediately.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience. These may include:

You can manage cookie preferences through your browser settings. For more information, refer to our Cookies Policy.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise your rights, contact us at info@crenovent.com.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. We may also retain data from deleted accounts in order to comply with the law, resolve disputes, prevent fraud, troubleshoot problems, enforce the Terms of Use, and assist with investigations.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside your own, including the United States, where data protection laws may differ. We ensure such transfers are made with appropriate safeguards in place, including:

11. Your Rights Under GDPR (EU & UK Residents)

If you are located in the EU or UK, you have the right to:

To exercise these rights, contact us at info@crenovent.com.

12. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the right to:

To submit a request, contact us at info@crenovent.com.

13. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us immediately.

14. Global Users and Local Privacy Laws

Crenovent Technologies may serve users across different jurisdictions. While this Privacy Policy specifically outlines rights under the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA), we are committed to respecting all applicable data protection laws in the regions where our users reside.

If you are a resident of a country with specific privacy rights under local data protection laws (such as Brazil, Canada, South Africa, or others), you may reach out to us to inquire about your rights or request access, correction, or deletion of your personal data. We will make reasonable efforts to honor such requests in accordance with applicable laws.

15. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before interacting with them.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates. Your continued use of our Services constitutes acceptance of the revised policy.

17. Contact Us

As a player, you have the right to access data held about you by submitting your request in writing to us at info@crenovent.com. Although we try to keep your information up to date, you are requested to inform us of any change referring to the personal data held by Crenovent Platform. In any case, if you consider that certain details about you are inaccurate, you should request correction of these details. You have the right to request deletion of data that has been processed unlawfully.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Crenovent Technologies Private Limited
Address: 16th Floor, Workbox, Supertech E-Square, Sector-96, Noida, - 201303, India.
Email: info@crenovent.com